It is the policy of Supernova Consulting to clearly define, communicate, and understand the work requirements; conform to the requirements; and perform jobs right the first time.
Supernova Consulting has an overriding commitment to the quality of the products, solutions and services we provide to our customers. Quality management is founded in our corporate values. These values serve as our standard for performance measurement, our motivation for excellence in execution, our foundation for guiding our decision-making, and our impetus for continuous improvement.
Our goal is to achieve a high level of customer satisfaction at all times, delivering superior products, solutions and services and exceeding customer requirements. Our customers’ needs are paramount; our people are our greatest asset.
We are committed to operating Supernova under the disciplines and control of a Quality Management System conforming to the International Standard IS0 9001:2008.
We will constantly review and improve on our services to ensure tasks are completed in the most cost effective and timely manner for the benefit of all our customers.
Compliance with the company’s policy, processes, procedures and instructions is a condition of employment.